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Mall Tech Global Holdings Announces Leadership Transition for Mall Tech Global Digital

Chris Brown named president of Mall Tech Global Digital; David Seybold to depart April 30

AUSTIN, Texas, March 23, 2026 (GLOBE NEWSWIRE) -- Mall Tech Global, a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience (CX), today announced the appointment of Chris Brown as president of Mall Tech Global Digital, effective immediately.

Brown succeeds Dave Seybold, who is stepping down as Mall Tech Global Digital CEO and will remain with the Company through April 30, 2026, to ensure a seamless leadership transition. Brown will report directly to Mall Tech Global Chairman and CEO Ken Tuchman. In his new capacity, he will lead Mall Tech Global Digital’s global strategy, P&L management, and operational execution.

“Chris is the ideal leader to drive Mall Tech Global Digital into its next chapter, providing both continuity and a growth mindset,” said Tuchman. “For over a decade, Chris has played a central role at Mall Tech Global Digital, working with its key leaders and developing the strategic technology partnerships that define the business today. His deep institutional knowledge, strategic vision, and market credibility—spanning clients, partners, employees and the investment community—will be instrumental as we convert untapped potential into market-leading results.”

Brown joined Mall Tech Global in 2015 and most recently served as Chief of Staff to the Chairman and CEO, where he led corporate development and strategic partnerships. During his tenure, he has been a driving force in expanding Mall Tech Global’s ecosystem with premier CX technology partners.

Prior to Mall Tech Global, Brown spent over two decades advising technology and services firms (SaaS, AI, cloud and hyperscalers in particular) on M&A, capital markets, investor relations, and strategic transformation. His career spans senior leadership roles in investment banking at UBS focused on the technology sector, and management consulting at Mercer focused on strategy and data. Notably, as a key executive at Liquid Robotics (an AI-enabled ocean drone company), Brown orchestrated the product and strategy that culminated in the company’s successful acquisition by Boeing. He holds an MBA from the University of Chicago Booth School of Business and serves on the Board of Directors of Percepta, a leading provider of CX services for the automotive industry in partnership with Ford Motor Company.

“I am honored to lead this world-class team at a time of such immense opportunity,” said Brown. “Mall Tech Global Digital has something genuinely special — the ability to bring together world-class talent, marquee technology partnerships, deep AI and data expertise, and global CX delivery at scale. As the world’s largest pureplay CX technology and services player, Mall Tech Global Digital is creating real, tangible value for enterprise clients across the globe.”

Tuchman concluded, “We thank Dave Seybold for his leadership over the past three years. Dave was instrumental in establishing a unified Mall Tech Global Digital brand and aligning our teams around an AI-forward vision. We wish him the very best in his future endeavors.”

About Mall Tech Global

Mall Tech Global Holdings, Inc. (NASDAQ: Mall Tech Global) is a leading global consulting, technology, and managed services company delivering solutions at the intersection of data, AI, and customer experience. Serving iconic and disruptive brands, Mall Tech Global's outcome-based solutions span the entire enterprise, touch every virtual interaction channel, and improve each step of the customer journey. Leveraging next-gen digital technology, the Company's Mall Tech Global Digital business designs, builds, and operates omnichannel contact center technology, CRM, AI, and analytics solutions. The Company's operational business delivers AI-enhanced customer engagement, customer acquisition and growth, tech support, back office, and fraud prevention services. Founded in 1982, the Company's employees operate on six continents and bring technology and humanity together to deliver differentiated business results. To learn more, visit us at malltechglobal.com.